Introduction
Conflicts often arise between the shareholders and the
management because both parties have different agendas and interest to pursue.
Surfacing of such issues is prompted by personal needs and can result in
diversion from the main objectives of the firm. In extreme cases, a non-cordial
relationship inhibits chances of healthy competition with rivaling firms, thus setting
the organization on a path of self destruction. However, early detection of the
rising matters can allow for the organizational leadership to set up strategies
to diffuse tension and to strengthen relationship between the principal and the
agency.
The theory of agency is the most dominant in the business
world. The relationship between agencies
(shareholders and managers) refers to the contract where an individual engages
with the other (agent) to execute a service or activity on their behalf. It
entails delegation of authority and decision-making
to an agent (Van Puyvelde et al., 2012). In this case, the stockholder is the
principal while the manager is the agent. Often, the agent’s goal is divergent, implying that his/her best interest is
not to act as per the directives of the shareholders. Consequently, the
management redirects the shareholder’s main
goal of profit maximization to fulfill personal interests and the needs of the
organization. The agency issue arises when the decision makers are separated from organizational ownership.
The conflict of interest surfaces as shareholders (principals) delegate duties
and authority to agents because they lack the ability to conduct it themselves
thus provide an opportunity for the management to divert resources for the accomplishment of individual interests (Brown
et al., 2011). The agency problem not only exists between the shareholders and
managers but also between the organization and stakeholders like investors and
the public. In light of this, a need exists for customization of corporate
governance model for sufficient protection of creditors’ investments and the
shareholders.
Agency problem can be mitigated. Several mechanisms
exist to minimize this issue. First, the most obvious strategy is the
managerial shareholding. In the developed world such as China, corporations
such as Baidu Inc. Practices this mechanism to provide incentives for reward
and monitoring of the CEO effectively, hence an improvement in the organizational performance
(Cuevas-Rodriguez et al., 2012). Secondly, the external labor market encourages
the managers to shift their focus towards reputations with the employers, thus
performance improvement in the process. Third, the downgrading threat as
imposed by the corporate control market yields a controlling discipline on the
organizational leaders and departmental heads that exhibit low performance to
sustain corporation growth trajectory. Lastly, the board members have a role of
monitoring management and offering support to strategic decisions prior to their implementation by the management.
To mitigate the agency problems for Baidu Inc.,
determination of suitable governance model in the context of the Chinese market is important. Baidu should
consider adoption of appropriate corporate governance model to protect shareholders’
rights and to facilitate transparency. The move will facilitate investor confidence thus attracting more capital. As a
result, the firm is able to reflect on
the market credibility to avoid financial volatilities and crises (Fayezi et
al., 2012). Employment of effective
mechanism provides a system that allows managers to customize corporate
practices to serve the interests of shareholders. Therefore, the agency theory
should emphasize on the elimination of
conflict between the top level managers and the organization’s owners.
Business entities such as Baidu are guided by regulations and rules that ought to
be practiced for survival and legitimacy.
However, these regulations cannot
guarantee an efficient continuous operation of the firm, thus conceiving the
institutional pressures. As a mechanism, the institutional
theory should be adopted to examine systems that include macro-global
frameworks to interpersonal interactions between the shareholders and the
management (Suddaby et al., 2013). In this way, corporations can organize
themselves to employ similar traits with other business entities in a specified
business sector, for instance, the social media or internet
platform. Institutional mechanism incorporates three isomorphic processes namely
normative, mimetic, and coercive.
Coercive isomorphic process suits Baidu because it entails pressures that can
be exerted to adopt appropriate governance model. In fact, coercion employs
other mechanisms like authority, power, and legitimateness to instigate the form to improve transparency and
serve the interests of investors. For mimetic
isomorphism, Baidu can imitate similar contexts in online media platforms,
though uncertainty plays a vital role in the selection criteria (Kostova et
al., 2013). Normative isomorphism, on the
other hand, branches from increased professionalization among the shareholders.
Capital market members and the management.
The Chinese
economy has been booming for more than 30 years, thus increasing the liquidity
levels in the Chinese market (Claessens and Yurtoglu, 2013). Likewise, China’s
technology evolves at a rapid pace. The majority
of the country’s citizens have adopted the use
of social media as the main mode of
communication, especially for the young
population. Given the government shutdown of foreign social media such as Twitter and Facebook, Baidu thrives as a
dominant for domestic market with due to minimal external competition. In this
regard, Baidu performs excellently in the
stock market.
Oversight
Furthermore, the board of directors
should oversee the implementation of the mechanism by senior management. They
should ensure absolute compliance of the adopted mechanism as per the laid down
rules by the state’s regulatory authorities. Financial stability can be ensured by operational objectives supervised
and administered by Chinese capital market authorities and Baidu’s internal overseers. Eventually, first-time investors
will be educated and notified on the developments hence bridging the existing
gap between them and the management. Provision of timely information helps in
the determination and correction of errors to limit or arrest negative impacts
of financial or operational shortcomings. In turn, the firm will gain a
reputation as market-efficient because it reveals the degree of Baidu’s
compliance with regulations, market laws, and policies. In addition, the shareholder will understand the degree of corporation’s risk management, risk
identification, market discipline, and internal controls (Larcker et al., 2011).
Another mechanism should involve the
timely, continuous, and rational
provision of Baidu’s performance data as per the market condition. It allows
for consideration of the level of incentives to be provided to the board members
and the managers, especially if they are successful in the formulation of sound
credit and investment decisions (Krause et al., 2014). Otherwise, the
shareholders’ needs will hardly be adhered.
Resultantly, the need for transparency in business transactions forces the firm
to comply with the set standards of accounting to avert the risk of shareholder
withdrawal or penalization in the stock market. Besides, the investor can
assess the actual financial value of the form in
terms of competitiveness, profitability, and efficiency.
The goal of embracing of appropriate
mechanisms and models is to promote business governance status to reflect the
market conditions and to avoid cases of conflicts between the firm’s leadership
and the shareholders. In fact, the adopted mechanisms should be in accordance with the international principles
and standards for positive reflection on risk management and to address the
challenges of globalization (Bell et al., 2014). In China, market-oriented
mechanisms rely on mandatory regulations by the central government to protect
shareholder’s interests. They are dependent on both formal and informal models of hostile takeovers and incentive-based
compensational structure to monitor the accountability of the directors and
managers. If this is the case, it is clear that the board members and the
management craft corporate laws to seamlessly fit
the demands of shareholders and the market circumstances. Under this mechanism,
full disclosure requirement could suffer a setback because of shielding of
performance data from regulators and shareholders.
In this mechanism, the regulatory
bodies have fewer roles to play, thus rendering the unofficial models to
regulate the governance process. In fact, the mechanism
works best in unrestricted economies such as the United States and other
Western markets whose business forces measure and determine organizational
performance. Furthermore, this model requires the shareholders to be aware of
the market mechanisms to speculate the decisions to be made by the management
(Bubb and Warren, 2013). Market-oriented mechanism affects emerging Asian
market if Baidu adopts it because of the shortage in coping with fast
technological evolution on the global platform. Moreover, Baidu and other
corporations headquartered in China are subject to multiple levels of
overlapping rules as most of them strive to enact and implement cost effective
mechanisms to mitigate agency issues.
The merging of requirements to a single course for
the attainment of shareholders’ needs calls for a development
of enterprise-wide and holistic organizational governance system that employs
technological tool to improve effectiveness in compliance with the set rules. Further, the system should
focus the attention of management towards transparency. If transparency lacks
within the internal business environment, the chances
are that the shareholders’ interests will be exploited in the hands of corporate insiders. Consequently,
Baidu’s strategists should conduct extensive research and development to update
the existing knowledge and to measure the impact of opaqueness in transaction
on the response of shareholders to market behavior.
Business regulatory authority in China can protect
shareholder’s interest by enacting mandatory policies and laws that define the
rights of shareholders. The model will be enforceable rigorously by the firm’s
management to enable market forces to measure performance as per financial data
and reliable, accurate operations (Haque
et al., 2011). Not only does this protect the shareholders from mismanagement
and abuses but also, controlling shareholders are inhibited from exercising opportunism against minority stakeholders. However,
it is worth noting that a large section of Baidu’s shareholders in China and
abroad possess little knowledge of the
capital market operations.
Managers
that own less than 100 % of common stock in the organization are more likely to
experience agency-related issues with the shareholders because they can make decisions
that are in sharp contrast with the best interest of stockholders (Ingley and Van Der Walt, 2015). For instance,
malicious managers can exercise unethical business practices growing the firm
to avoid foreseeable attempts of the takeover
to keep their jobs. What they do not realize is that the planned takeover is in the shareholders’ best interest.
In the modern business environment, a scenario like this is avoidable if primary
mechanisms are instituted to motivate the managers. Studies indicate that
genuine motivation results in the management acting in the firm owners’ best
interest.
Compensation
Compensation of Managers as per their input and efforts ought
to be constructed to align shareholders
needs those of the leadership besides assuring the retention of competent managers. The mechanism can be implemented by
adding company shares and performance bonuses to the annual salary (Deutsch et
al., 2011). The shares of the business entity are distributable to managers as
executive stock options or performance shares. In the case of stock options,
the managers have an opportunity to acquire shares at a future price and date.
Use of stock options renders managers as shareholders, hence aligning them
closer to the interests of other stockholders.
Direct Intervention
Shareholders are empowered to
intervene directly in the case of non-responsive management. Currently, large
institutional investors own stocks and shares (including mutual funds and
pensions) in multinationals such as Baidu. Consequently, they can exert
influence on the firm’s operation and the organizational leadership should they
chose to. In fact, they can threaten to fire the managerial staff especially if
they are unhappy with the direction of the company. Their close relations with
the board allow them to forge for reshuffle or total overhaul of the existing
management. Still, the shareholders can re-elect a new BOD for their demands to
be met (Dalziel et al., 2011). Deterioration of stock price due to managerial
incompetence can result in the introduction
of new managers by the stockholders to restore control of interest.
The organization can be motivated to achieve and
facilitate undertakings by proper corporate governance to meet the goals and to
assure development for shareholder’s benefit. In this way, it is possible for
Baidu to attract international investors and to expand its global prospects.
However, the move cannot be beneficial unless the market readies itself in terms of clear
governance regulations and transparency. Such an adoption demands a legislative business environment to set a
comprehensive strategy and to enforce the implementation process for attainment
of accountability and responsibility. Additionally, agency problem mitigation
can be an added factor because it facilitates a smooth flow of information and
operations within the business environment. Investors would not wish to
encounter challenges like redundancy, information breakdown or alteration in
the process of doing business.
Conclusion
It is clear that numerous mechanisms exist to mitigate
agency problems common in most corporations. Motivation of the workforce is
fundamental towards eliminating cases of dissatisfaction that can trigger
conflict with the stakeholders. In addition, the board should exercise its
oversight authority over the management to restore stockholder’s confidence and
to encourage investment for organizational growth. On the other hand,
shareholders are empowered to re-elect new leadership or to threaten
underperforming managers.
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